Home / Privacy
Privacy Policy
Your privacy matters. This policy explains what data we collect, why, and the rights you have over it — in plain language, compliant with UK GDPR.
1. Information We Collect
We collect only the information we need to respond to you and operate our services. This includes:
- Contact details you provide through our forms — your name, email address and the contents of your message.
- Project information you choose to share when enquiring about our services.
- Technical data such as anonymised analytics, device type and approximate region, collected to improve our website.
We do not collect special category data, and we never ask for payment information through this website.
2. How We Use Your Data
We process your personal data on the lawful bases of legitimate interest and consent, for the following purposes:
- To respond to enquiries and provide the services you request.
- To communicate about projects, proposals and updates you've asked for.
- To maintain the security and performance of our website.
We will never sell your personal data, and we only share it with trusted processors where strictly necessary to deliver our services.
3. Cookies
Our website uses a minimal set of cookies and similar technologies:
- Essential cookies required for the site to function.
- Analytics cookies that help us understand how the site is used, in aggregate and anonymised form.
You can control or disable cookies through your browser settings at any time. Non-essential cookies are only set with your consent.
4. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data ("right to be forgotten").
- Object to or restrict our processing of your data.
- Request a portable copy of your data.
- Withdraw consent at any time.
To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
5. Data Retention & Security
We keep personal data only for as long as necessary to fulfil the purpose it was collected for, after which it is securely deleted. We protect your data with encryption in transit, access controls and privacy-by-design practices built into everything we make.
6. Contact Information
For any privacy questions or to exercise your rights, contact us at info@nxgworks.com. NXGWorks Ltd is based in the United Kingdom and acts as the data controller for the information described in this policy.